Expertise
Incident Response
A proven methodology to contain, investigate and remediate a compromise.
When an incident hits, speed and method are what separate a controlled response from a spiraling crisis. Our incident response service structures containment, forensic investigation and remediation, scaled to the severity and context of your organization.
What you get
- Rapid containment to limit incident spread
- Clear understanding of the compromise's origin, scope and impact
- Remediation plan and lessons-learned process to reduce recurrence risk
Our approach
- 1Initial incident qualification and activation of the appropriate response
- 2Containment, evidence preservation and forensic investigation
- 3Remediation, return to normal operations and lessons-learned report
Service FAQ
Is this different from the 'Incident reporting' page?
Yes — incident reporting is the contact channel to use in an emergency; this page describes the methodology and delivery of the incident response service itself.
Do you only step in during emergencies?
We respond to active incidents, but also work upfront to help you prepare response procedures and playbooks.