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The first thirty days of a managed service determine its reliability. ORBIT structures this phase to deliver an operational service, with a measured false-positive rate, by day thirty.
Onboarding into monitoring (SOC / MDR)
Managed monitoring service failures happen almost always in the first thirty days: incomplete log sources, a massive volume of false positives, and loss of client trust before the service has had time to prove itself.
ORBIT structures this onboarding phase into five sequenced phases, each with a defined objective and day range, through to go-live at a stable operational pace.
Every onboarding follows ORBIT's five phases, from day one of the contract to go-live.
Observation
Mapping of the client's assets, available log sources, and network flows.
Reconnaissance
Identification of the exposed surface and the priority attack paths specific to the client's environment.
Baseline
Establishing the environment's normal behavior baseline — traffic, usage patterns, accounts, hours — a prerequisite for reliable anomaly detection.
Instrumentation
Deployment of detection rules across the client's environment, including those derived from the PIBD methodology for its peer group.
Tuning
False-positive reduction, validation of deployed rules by simulation, then go-live.
The service is operational by day thirty, with a false-positive rate measured and communicated to the client at go-live, then tracked continuously in monitoring reports.
ORBIT structures the onboarding of every new client onto the Managed SOC & MDR service, regardless of the starting maturity of their environment.
